Terms and Conditions

Last Updated: March 12th, 2025

Welcome to Orderpiqer! These Terms and Conditions ("Terms") govern your access to and use of Orderpiqer, a cloud-based Warehouse Management System ("WMS") designed to help users manage their eCommerce operations. Orderpiqer is operated by:

Orderpiqer
Gielis Beijsstraat 81B
4813 EP Breda
The Netherlands

Chamber of Commerce: 75109778
VAT Number: NL002261129B27
IBAN: NL32KNAB0503217190

By using our services, you agree to these Terms.

1. Acceptance of Terms

By accessing or using Orderpiqer, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our services.

2. Services Provided

Orderpiqer offers cloud-based warehouse management features, including but not limited to:

• Syncing orders and products from connected eCommerce platforms (e.g., WooCommerce, Shopify).

• Managing inventory and product locations.

• Processing and picking orders.

• Generating shipping labels through integrated shipping couriers.

• Providing real-time order and inventory tracking.

3. User Accounts

• You must create an account to use Orderpiqer.

• You are responsible for maintaining the security of your account credentials.

• You agree not to share your login information with unauthorized users.

4. Subscription and Payment

• Orderpiqer operates on a subscription-based model. Pricing details are available on our website.

• Subscription fees are billed on a recurring basis unless canceled before the renewal date.

• We reserve the right to change pricing or modify our services with prior notice.

5. Data and Privacy

• We collect and store data necessary to provide our services. Our use of data is governed by our Privacy Policy.

• You retain ownership of the data you upload, but you grant Orderpiqer the right to process it as necessary to provide services.

6. Usage Restrictions

You agree not to:

• Use Orderpiqer for unlawful purposes.

• Reverse-engineer, decompile, or modify any part of Orderpiqer.

• Attempt to gain unauthorized access to our systems.

7. Service Availability

• We strive to maintain uninterrupted service but do not guarantee 100% uptime.

• We reserve the right to suspend or terminate access for maintenance, upgrades, or security concerns.

8. Third-Party Integrations

• Orderpiqer integrates with third-party services (e.g., eCommerce platforms, shipping couriers).

• We are not responsible for any failures or errors caused by these third-party services.

9. Limitation of Liability

• Orderpiqer is provided "as is" without warranties of any kind.

• We are not liable for any direct, indirect, or consequential damages arising from your use of our services.

10. Termination

• We reserve the right to suspend or terminate your account if you violate these Terms.

• You may cancel your subscription at any time, but no refunds will be provided for the current billing cycle.

11. Changes to These Terms

• We may update these Terms from time to time. Continued use of Orderpiqer constitutes acceptance of the revised Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of The Netherlands.

Any disputes arising from these Terms shall be resolved through arbitration in the Netherlands, unless otherwise required by law.

13. Contact Information

If you have any questions, please contact us at info [at] orderpiqer [dot] com.

Orderpiqer
Gielis Beijsstraat 81B
4813 EP Breda
The Netherlands

Chamber of Commerce: 75109778
VAT Number: NL002261129B27
IBAN: NL32KNAB0503217190